Job Description:
- To screen, classify, divert and where appropriate answer general enquiries received via Department’s email.
- To screen, classify, divert and where appropriate answer general enquiries received via phone calls.
- To take messages for phone calls from REP and beneficiaries of the estate and thereafter, direct it to the respective legal advisor(s).
- Arrangement of meetings for the beneficiaries/family members of the Deceased with the legal advisors.
- Handle any documents and/or items that are delivered to the Department.
- Undertake ad hoc projects and duties as and when required.
Requirements:
- The candidate must possess at least a Diploma in Business Administration, or any other related field.
- Excellent verbal and written communication skills.
- Good command of written and spoken in English and Bahasa Malaysia.
- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
- Independent, initiative, and able to work under minimum supervision.
- Applicants must be willing to report to work in Petaling Jaya.
